in today's episode of WTF is wrong with allistic people i COULD NOT figure out how to pay my bill, because i kept trying to follow the instructions on the page.
turns out those instructions were only if you PRINTED the page, but
a) i'm not looking at a printout
b) there's a print button in the corner
c) css has a feature specifically for only showing print-specific stuff when printing
Follow
if you click into the image you'll see a "Pay Bill" button above the form. My wife was like "you just click Pay bill". I was like "the instructions say to fill out this form!!!"
i'd complain but there's no point because they're just using some cut-rate 3rd party medical "patient gateway" software that they have no control over.